Reference

Our Terms and Conditions at labhlaxmi

These terms set out the rules that govern your account on labhlaxmi and apply as soon as you open one.

Applies to all India accountsCovers UPI, Paytm, PhonePe transactionsBinding on account creationSubject to Indian lawUpdated when policies change
labhlaxmi Our Terms and Conditions at labhlaxmi
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Team online

Live Chat

Our chat agents are available around the clock to answer questions about account terms, transaction rules and what a specific clause means for your account. Start a chat from any page.

Email Support

For formal queries, written clarifications or requests to review a terms-related account decision, send us an email and we will respond within two business days with a written reply.

Help Centre

Our help centre contains plain-language summaries of key clauses — account rules, payment conduct, dispute steps and how to request a copy of the terms version active when you registered.

HOW WE MANAGE COMPLIANCE

Data Handling, Security and Account Rights Under These Terms

We take our obligations under these terms seriously and have built specific internal processes to uphold each commitment — from how your account data is stored to how disputes are escalated and…

Account Data Retention

We retain your registration data and transaction history for the period required under applicable Indian financial regulations. You may request a copy of data we hold by contacting our support team via email with your account number.

Payment Dispute Process

If a UPI, Paytm or PhonePe transaction appears incorrectly on your account, raise a dispute within 14 days via live chat. We match your payment reference against our gateway logs and resolve confirmed errors within five working days.

Cookie Policy Under These Terms

We use session and analytics cookies strictly to maintain your login, remember your lobby preferences and measure page performance. You can manage cookie permissions in your browser settings without affecting core account functions.

Account Security Obligations

These terms require you to keep your login credentials private. We will never ask for your password over chat or email. Enable two-step verification in account settings to reduce the risk of unauthorised access.

Requesting Terms Changes

If you believe a clause has been applied incorrectly to your account, submit a written request to our compliance inbox. We acknowledge all requests within 48 hours and provide a decision within seven business days.

Jurisdiction and Governing Law

These terms are governed by Indian law. Any dispute that cannot be resolved through our internal process may be referred to the courts of competent jurisdiction in India. Access to the platform is conditional on this being permitted in your region.

Common Questions About labhlaxmi Terms and Conditions

These answers address the clauses our account holders ask about most. If your question is not covered here, our live chat team can walk you through the relevant section of the terms.

The terms become binding the moment you complete account registration on labhlaxmi. Continuing to use the platform after any published update to the terms also counts as acceptance of the revised version in force at that time.

Yes. Email our support team with your account number and the approximate date you registered. We retain version-stamped copies of our terms and will send the applicable version to your registered email address within three business days.

Depending on the severity, we may issue a warning, place a temporary hold on your account or close it permanently. Any funds in your wallet at the time of closure are subject to review under our payment-conduct rules before release.

Yes. All deposit and withdrawal activity through UPI, Paytm and PhonePe is covered. You must ensure your payment account is registered in your own name; transactions from third-party accounts breach these terms and may result in suspension.

Submit a written request to our compliance inbox, citing your account number and the specific clause in question. We acknowledge within 48 hours and deliver a written decision within seven business days, which you may then escalate under Indian law.

Yes. Access is available where local law permits. It is your responsibility to confirm that holding and using an account on this platform is lawful in your specific state or union territory before you proceed.

We publish a notice on the site and, where possible, send an alert to your registered email address. The updated terms take effect from the date stated in the notice, and continued account activity after that date constitutes acceptance.